Amezay BOSS
Business Operating System Suite
Amezay BOSS | Commercial Control Platform
Control sales, service, calls, and collections from one screen.
Customers, proposals, calls, service records, collections, and team output meet in one decision surface. Leaders see what is late, who owns it, and which work actually moved today.
CRM + PBX + service + finance
Built with KVKK/GDPR awareness
Controlled and resilient business runtime
Daily risk and output visibility for leaders
Sellable core package for the Turkey market
Amezay BOSS Core Pro is now launched for Turkey.
The field-sales package is intentionally clear: customer cards, CRM follow-up discipline, PBX, call records, return calls, WhatsApp and email communication history, AVD file area, stock/product-card control, and executive visibility run in one Core Pro working flow. Visit the Amezay Turkey page for the full package details.
- CRM + customer history
- PBX + call records
- WhatsApp + email logs
- AVD file area
- Stock + product card + logistics readiness
- 5 users / extensions included
About Us
The Amezay family brings work happiness back into daily operations.
Amezay™ AI Software Global Solutions connects internal alignment, faster decisions, and sustainable growth through the One Screen, One Memory, One Operation approach.
One Screen
One Memory
One Operation
Open About Us
80%
target stress reduction
Product tour
12-minute focused walkthrough
See how the platform works inside your business.
Watch how sales, calls, email, WhatsApp, service, finance, stock, AVEOS, and learning layers work together.
Amezay BOSS is a single control, management, and monitoring center for serious operations.
Open Amezay Player module
CRM
Call Center
WhatsApp
Proposal Management
Collection Tracking
Technical Service
Stock and Product Cards
Basic Website
Corporate Email
AVD File Area
ARD Remote Assist
Fixed Assets
HR
Executive Dashboard
AVEOS
File Management
CRM
Call Center
WhatsApp
Proposal Management
Collection Tracking
Technical Service
Stock and Product Cards
Basic Website
Corporate Email
AVD File Area
ARD Remote Assist
Fixed Assets
HR
Executive Dashboard
AVEOS
File Management
Packages
Start with the scope your operation needs today.
We clarify the most important bottleneck first, then make sales, calls, service, and collections measurable.
Start
Clear customer, service, and collection control for small teams.
For service, field work, retail, and customer-follow-up businesses that need a clean start.
- Customers, service jobs, and open balances are visible on one screen.
- Sales, collections, returns, and service records use short forms.
- Reconciliation and return calls stop depending on personal memory.
Recommended
The main package for sales teams, proposal rhythm, and executive control.
For businesses that sell by phone, send proposals, miss follow-ups, and need visibility.
- CRM, PBX, WhatsApp, proposals, and tasks work together.
- Representative output, follow-up dates, and delays become visible.
- Collection risk stays connected to the sales process.
Enterprise
Expandable operating control for multi-team organizations.
For organizations that want sales, operations, technical work, management, and commercial growth under one operating system.
- Teams, channels, and processes stay visible from one control surface.
- AVEOS, files, evidence, approvals, and security flows can be added.
- New modules open step by step as the business grows.
Single-screen commercial view
When a customer asks about balance, you do not search reports.
The answer appears on the customer card with the latest invoice, collection, open service job, and next action.
When the company card opens, balance, due items, last invoice, last collection, open service work, and next action appear in one view.
Sales, invoices, collections, returns, and service records follow the same short-form logic. The user sees decision-ready data without jumping between reports.
Open-balance accounts receive reconciliation reminders on planned days. Replies and objections stay visible in the follow-up list.
Who it serves
Clear control for SMEs with phone and proposal traffic.
Built for technical service, electrical/solar, phone-sales, WhatsApp-led customer work, and field-operation teams.
● ● ●
Service and field businesses
Customer records, appointments, and completion updates stay together for electrical, security, camera, maintenance, installation, and service work.
● ● ●
Phone-sales SMBs
Who called, what was said, whether the proposal was sent, and when to follow up all become visible in one customer flow.
● ● ●
WhatsApp and field-operation teams
Conversations, files, service steps, and next actions stay connected to customer history.
BOSS modules
Modules are separated into clear operating domains.
CRM, call center, service, finance, inventory, files, HR, AI, and security stay understandable on their own and connected when needed.
HR
Hiring and team performance move in one record.
Applications, interviews, role fit, onboarding, extension assignment, and performance tracking stay visible in one management flow.
The applicant pool is evaluated by discipline, sales potential, technical fit, and communication quality.
Role, extension, team relation, and work rhythm are tracked after hiring.
Why someone was selected, rejected, and how they performed remains in the system even when teams change.
Managed setup model
Technical complexity is not left to the customer.
Domain, email, publishing, user access, and the first operating setup are prepared through a controlled launch model. Customers stay focused on work instead of settings.
A quick-start site can be prepared without scattering the customer's setup. Temporary publishing can provide immediate visibility, then move to a permanent structure.
Corporate email, user access, and initial account order are prepared by Amezay so the customer does not get lost in settings.
As the business grows, new users, modules, and processes are opened under control; the end-user surface remains simple.
Ecosystem map
Not scattered tools. A manageable business system.
Calls, customers, proposals, collections, logistics, and bank records stay connected. Each record shows the next action it triggers.
Active node
Amezay BOSS Core
The decision center where calls, customers, proposals, collections, logistics, and bank flows meet.
- One customer card
- One audit trail
- One role and responsibility flow
What it solves
Before / after by department
Before
- Leads scatter into Excel, WhatsApp, and personal notes.
- Calls, proposals, and follow-ups get forgotten.
- Each salesperson builds a private mini-system.
After
- Every lead connects to one customer timeline.
- Call records, proposal templates, and follow-up flow together.
- Sales rhythm and daily output become visible to management.
Before
- Proposals, orders, invoices, and collections stay disconnected.
- Customer finance history reaches sales too late.
- Bank reconciliation remains manual and fragile.
After
- Invoice and collection events attach to the customer log.
- Bank movement matches the operating record.
- Collection delays become visible to management and sales.
Before
- Delivery, installation, and service are tracked separately from sales.
- Files scatter across personal disks and emails.
- It is unclear who uploaded which document.
After
- Files and technical logs connect to the customer story.
- Logistics, delivery, and service records stay with sales data.
- Every update is stored with an audit trail.
Before
- Management collects the real picture from separate teams.
- Stalled or lost opportunities are understood too late.
- Adding a new team or country is costly.
After
- One dashboard shows daily output, risk, and bottlenecks.
- LKWV, monitoring, and settings layers protect platform trust.
- New departments join the same core data map.
Phase 1
Accounting and finance control
When an invoice is generated, bank reconciliation, collection tracking, and internal ledger posture update in one flow.
ProposalInvoiceBank movementInternal ledger
Phase 2
Global supply chain
Marketplace-independent logistics, customs documents, and Vendor Evidence OS connect cross-border operations in one data map.
OrderShipping labelCustoms documentsDelivery confirmation
Phase 3
Tender excellence
Tender files can be prepared from finance posture, document archives, and commercial history in minutes.
Company dataDocument poolStandard packTender file
Phase 4
Unified data map
Call log, lead, proposal, collection, logistics, and bank movement are tracked as one chain.
Call centerCRMFinanceLogistics
Single source of truth
A controlled business platform instead of disconnected tools.
| Operation | Traditional method | Amezay BOSS | Gain |
|---|---|---|---|
| Lead and call | Excel + personal notes + softphone | CRM + call center + automatic log | One screen, one record |
| Proposal and follow-up | Word/PDF + email chain | Proposal template + customer timeline | Forgotten follow-ups end |
| Invoice and collection | ERP + bank screen + manual reconciliation | Invoice event + collection + bank match | Delays become visible early |
| Logistics and global trade | Cargo panel + customs file + email | Logistics engine + documents + Vendor Evidence OS | Document errors decrease |
| Tender preparation | Scattered folders + repeated document collection | Document pool + tender preparation flow | Reduced to minutes |
Product tour
Product screens are designed to show real operations.
Global trust standards
Vendor Evidence OS prepares the proof structure international buyers expect.
Company documents, answer pools, version control, and trust packs are organized for reuse.
- Controlled document pool
- One version and audit trail
- Cross-border sales readiness
Implementation path
Go-live completes in 6 controlled stages.
Company account, users, departments, roles, and first data discipline are established.
CRM, proposals, collections, banking visibility, calls, and commercial tracking are aligned with real operations.
Stock, service, files, shipping, delivery, and field workflows are connected under control.
Tender preparation, evidence layer, multi-module executive visibility, and Turkey operating standards are matured.
Tender, vendor evidence, corporate trust packs, and country-fit workflows are opened for the UK market.
Sales, operations, proposals, and global growth rhythm expand for the US market with separate fit layers.
FAQ
Frequently asked questions
Is this only a CRM?
No. CRM is only one layer. The platform manages call center, proposals, collections, files, logistics, and tender preparation together.
What does single source of truth mean?
Calls, email, proposals, invoices, collections, logistics, and documents stay on one customer card instead of scattering across tools.
Are call center, WhatsApp, and VOIP included?
Yes. Channel settings, monitoring, and cost control stay in one management surface. With an approved provider, WhatsApp voice can connect to the PBX flow.
Can logistics and global trade be connected?
Yes. Logistics, delivery, and global-trade documents can stay connected to the customer and order flow.
How is pricing structured?
We recommend a setup, onboarding, migration, and annual operation model. Final pricing depends on users, module scope, file volume, channel integrations, and migration load.
Where are business email templates managed?
They are managed from the sales machine template editor inside CRM.
Can files be stored per customer?
Yes. Tenant-based file management keeps company files, proposal attachments, and operating documents in controlled areas.
Why are LKWV and self-healing important?
If a critical surface breaks, the system falls back to the last known working version, completes repair and smoke testing, then promotes the new version again.
Amezay Business Operating System
Manage your digital operation from one center.
Build CRM, PBX, finance, logistics, tender, and file flows as one working system instead of separate products.
Commercial model
Pricing is set by real implementation scope.
User count, module scope, data migration, integrations, and field-operation needs are reviewed first. Then the proposal is prepared.
Amezay Products
Amezay UPS runs on its own sales and support line.
Amezay UPS is a separate product line with 4 system families, technical advisory, and a 3-year warranty approach. Sales, payment, and product pages work independently.
Amezay UPS
UPS systems for uninterrupted power and 3-year warranty.
The product line serves clinics, beauty businesses, healthcare, security, network, POS, and mission-critical operations with 4 system options.
- 4 UPS system families for different power needs
- 3-year warranty and controlled after-sales support
- Independent product line even for non-BOSS customers