Amezay BOSS
Business Operating System Suite | Şirketinizin Ticari Omurgası
Closed-loop remote desktop

Bring remote desktop support into ticket approval, device enrollment, and audit reporting.

Amezay | ARD turns remote support from a scattered desktop tool into a closed-loop BOSS layer governed by Ticket, device records, user consent, Founder visibility, and reports.

ARD General Overview under TicketFounder and master-user visibilityConnection, consent, and device reports
Amezay | ARD

What this module fixes

Remote support no longer lives only inside personal tools. Target user, operator, device label, time, and outcome are written into company memory.

What this module governs

Closed-loop remote desktop module for device enrollment, user consent, session reporting, and Founder oversight.

Why it matters

Answers who connected, when, to which user, and to which device from Ticket and Reports.

Expected outcome

Remote support no longer lives only inside personal tools. Target user, operator, device label, time, and outcome are written into company memory.

Amezay | ARD • 1

ARD General Overview under Ticket

ARD sessions start from the BOSS Ticket flow so request, target user, device, and approval evidence stay together.

Amezay | ARD • 2

Founder and master-user visibility

Each session records who connected, who was assisted, which device label was used, and how the session ended.

Amezay | ARD • 3

Connection, consent, and device reports

The Founder sees ARD activity across all SAASC users, while each company master user sees their own company users and devices.

Amezay | ARD • 1

Closed-loop connection

ARD sessions start from the BOSS Ticket flow so request, target user, device, and approval evidence stay together.

  • Ticket-sourced connection
  • User consent
  • Managed device enrollment
Amezay | ARD • 2

Auditable support

Each session records who connected, who was assisted, which device label was used, and how the session ended.

  • Operator and target user
  • Timestamp
  • Session outcome
Amezay | ARD • 3

Founder and master-user visibility

The Founder sees ARD activity across all SAASC users, while each company master user sees their own company users and devices.

  • Founder overview
  • Company master view
  • Records under reports
Amezay BOSS transition line

Move your company into one customer-memory and call-center control layer.

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Other modules

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