Amezay BOSS
Business Operating System Suite
Amezay
Amezay BOSS

Amezay BOSS Print Catalog

This catalog is generated from the Amezay BOSS module source. When module pages change, the online catalog and PDF are refreshed from the same source.

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Module Map

  1. Amezay-COMPANY
  2. Amezay-CLIENT CRM
  3. Amezay-PBX & CONTACT CENTER
  4. Amezay-IDENTITY
  5. Amezay-E-MAIL
  6. Amezay-FINANCE
  7. Amezay-E-TRANSFORMATION
  8. Amezay-STOCK
  9. Amezay-SERVICE
  10. Amezay-WEBSITE
  11. Amezay-ACCOUNTING
  12. Amezay-EXECUTIVE
  13. Amezay-ASSET
  14. Amezay-VELA SECURITY
  15. Amezay-HR
  16. Amezay-DEV
  17. Amezay-CHAIN
  18. Amezay-EXPORT
  19. Amezay-VOKA
  20. Amezay-E-COMMERCE
  21. Amezay-CARGO
  22. Amezay-EDUCATION
  23. Amezay-FILES
  24. Amezay-VISION MARKETING
  25. Amezay-TICKET
  26. Amezay-LEGAL
  27. Amezay-CAMPUS BOSS
  28. Amezay-TENDER
01 Amezay-COMPANY

Keep holding, company, branch, and team structure on one governed business identity.

Core company module for identity, documents, locations, users, and module access.

  • Multi-company and holding structure
  • Official document and tax tracking
  • Master-user and team access control

Single company truth

Tax, address, sector, documents, and contact data stay inside one verifiable company record.

Access and user order

Master users, employees, departments, and module rights remain tied to company context.

Growth-ready structure

Branches, warehouses, offices, and group companies expand under the same BOSS standard.

https://amezay.com/en/amezay-company
02 Amezay-CLIENT CRM

Run customer ownership, opportunity flow, and follow-up rhythm from one operating flow.

Core sales module that keeps lead, company, contact, proposal, and follow-up flow inside one customer record.

  • Single customer card and full timeline
  • Visible follow-up dates, proposals, and next actions
  • Rep-level performance and lost-opportunity analysis

Single customer story

Calls, notes, proposals, documents, and tasks stay on the same company/contact timeline so knowledge lives in the system instead of in one operator’s memory.

Proposal and follow-up discipline

You can see whether a proposal was sent, whether a return call is overdue, and whether the opportunity is cooling down before it is too late.

Executive visibility

Founders and managers see not only who called whom, but whether that activity is producing commercial movement and where the pipeline is actually blocked.

https://amezay.com/en/amezay-client-crm
03 Amezay-PBX & CONTACT CENTER

Turn missed calls into managed sales and service opportunities.

PBX module that unifies inbound/outbound calls, IVR, recording, transfer, conference, live VOKA assistant, callee availability screening, missed-call recovery, CRM memory, and WhatsApp follow-up readiness.

  • Web and mobile PBX surface
  • Transfer, conference, extension, and voicemail support
  • AI Callback Assistant and missed-call recovery
  • ARI live assistant and single media-producer lane
  • Warm transfer with VOKA executive assistant availability screening
  • Scheduled callback and renewal follow-up through VOKA Autonomous Calendar
  • Transfer/conference flow that asks availability before connecting
  • Call summary, AI note-taking, and CRM memory
  • Queue strategy, SLA target, wait-time, and callback policy
  • Technical service, sales team, municipality, university, and SME PBX scenarios
  • WhatsApp follow-up and official-provider voice bridge readiness
  • Call recording and customer-card linkage

Approved connection instead of blind transfer

When a caller asks for a person, VOKA recognizes the caller, captures the caller name when needed, then rings the target extension and asks whether they are available. Answers such as connect, call later, I will call back, or not available drive the bridge, callback, or note workflow.

First sellable value: missed-call recovery

The strongest opening value is not the technology. It is the operational pain: teams cannot answer every call. Amezay-PBX & CONTACT CENTER turns unanswered and abandoned calls into callback work, links that work to the customer card, and makes overdue return calls visible to managers.

Human-like follow-up with VOKA Assist

VOKA live assistant can capture a customer’s callback preference, create the follow-up plan, and later call the responsible staff member or target contact, ask whether they are available, and then connect the conversation. If the team forgets, the system still remembers.

https://amezay.com/en/amezay-pbx-contact-center
04 Amezay-IDENTITY

Let every staff member work with their own account and their own extension.

Master User approved mobile login, user-scoped extension binding, and a security layer ready for WhatsApp/device verification.

  • Six-digit Amezay Auth code sent to the Master User
  • Mobile session bound to the user’s company and extension
  • Central access shutdown when staff leaves

Master User approved first login

When staff sign in on mobile, the Master User receives a six-digit approval code. The app does not open company modules until the code is verified.

Personal extension context

After verification, the app opens with the user’s own company, permissions, and ACCSP extension so logs attach to the right staff member.

Expandable security backbone

The same foundation can expand into WhatsApp approval, device trust, Google Authenticator, and company-level session policies.

https://amezay.com/en/amezay-identity
05 Amezay-E-MAIL

Let each user work from authorized mailboxes while customer correspondence stays in company memory.

Module for business email, folders, attachments, sending, and customer-log linkage.

  • Assigned mailbox access
  • Customer-card email log
  • SMTP/IMAP provider settings

Authorized mailbox

Each user sees only assigned business email accounts.

Customer correspondence log

Inbound and outbound messages attach to customer, proposal, service, or support context.

Own server first

Amezay mail servers are primary; third-party delivery services are controlled fallback only.

https://amezay.com/en/amezay-e-mail
06 Amezay-FINANCE

Run your Turkish and international bank accounts from one controlled finance layer.

Finance module for bank accounts, invoices, collections, and cross-country financial visibility on one operating spine.

  • One screen for all bank accounts
  • Linked customer, invoice, and bank-event reading
  • Global account coverage with governed banking permissions

See every bank account on one screen

Accounts across Türkiye and other countries can be summarized inside the same finance surface, so decision makers do not need to jump between unrelated bank panels to understand cash position and movement.

Translate bank movement into commercial context

Incoming payments, outgoing payments, invoices, and customer context stay linked. Finance events stop being isolated lines and become actionable commercial signals.

Operate above ERP without weakening security discipline

If the business already uses another finance or ERP stack, Amezay-FINANCE can sit above it as a decision and control layer while respecting the permission boundaries granted by the relevant bank and the company’s own security posture.

https://amezay.com/en/amezay-finance
07 Amezay-E-TRANSFORMATION

Run invoices, official document readiness, and accounting linkage without losing customer context.

E-document module for e-Invoice, e-Archive, e-Dispatch, UBL-TR readiness, and governed direct GIB routing.

  • Direct GIB integration, test plan, and live-definition lock
  • UBL-TR readiness, retention, cancellation, and objection discipline
  • CRM, inventory, collections, and accounting on one record chain

Official readiness before live invoicing

Taxpayer identity, company legal details, document scope, direct GIB operating mode, BIS report, test definition form, e-sign/financial seal, and retention policy are tracked in one readiness checklist. Live submission stays guarded until formal and technical requirements are complete.

Link documents to customer and collection context

The invoice remains tied to the customer card, proposal, order, open balance, and collection flow. Management can see both the document and its commercial consequence.

Advanced integration roadmap

Portal/upload-file generation can start early; the target is completing test account, BIS report, UBL-TR, signed envelope, system-response tracking, and archive readiness for direct GIB integration.

https://amezay.com/en/e-transformation-e-invoice-e-archive-e-dispatch
08 Amezay-STOCK

Manage the product’s commercial and logistics DNA, not just its name.

Inventory module that combines product master data, stock posture, logistics readiness, and channel publication decisions in one model.

  • GTIP/HS code, barcode, and full product identity
  • Dimensions, pallet logic, and hazard-class data
  • E-TRADER and marketplace publication flags

Full product identity

Every product can hold HS code, barcode, unit, dimension, volume, and weight detail so the product is operationally useful across teams, not just listed by name.

Logistics and risk readiness

Pallet type, pallet quantity, gross handling weight, hazardous classification, and insurance requirement fields help the company prepare shipments and cross-border operations properly.

Digital channel decisioning

The product card also decides whether the item should be published in E-TRADER or on external marketplaces, so channel readiness stays tied to product truth.

https://amezay.com/en/amezay-stock
09 Amezay-SERVICE

Run service intake, appointment planning, costing, and completion updates in one flow.

Operations module for service forms, appointments, cost visibility, completion, and customer status updates.

  • Service intake form and work card
  • Appointment, assignment, and field tracking
  • Automatic completion update and customer confirmation

Service card and work intake

Each service job opens with customer, device, issue, and owner context, then carries appointments, team assignment, and completion on the same work card.

Cost and completion visibility

At completion, the system shows what was done, what it cost, and what was communicated back to the customer.

Automatic customer updates

During acceptance, appointment confirmation, completion, or collection stages, customers can receive governed WhatsApp or email updates.

https://amezay.com/en/amezay-service
10 Amezay-WEBSITE

Connect the small-business storefront and the operating spine under one roof.

Visibility module that connects website presence, business email, and inbound request forms to the BOS operating spine.

  • Basic corporate site and form foundation
  • Fast publication under Amezay or a custom domain
  • Business email and inbound request integration

Fast web presence

A company can connect its own domain or launch quickly under an Amezay sub-route while the operating system layer is still prepared properly.

Business email backbone

Using business email addresses improves trust and keeps customer communication tied to BOS logs.

Direct website-to-BOS flow

Requests coming from the website can land directly in the correct BOS lane: CRM, HR, service, or another governed route.

https://amezay.com/en/amezay-website
11 Amezay-ACCOUNTING

Manage ledger, invoices, collections, and reconciliation with customer memory.

Accounting operations module for ledger, invoices, payments, collections, returns, and reconciliation.

  • Ledger memory
  • Invoice and collection linkage
  • Reconciliation and bank context

Single-sight ledger state

Receivables, payables, open invoices, and collection history appear in customer context.

Reconciliation flow

Email/WhatsApp reconciliation and customer logs stay in the same transaction chain.

ERP integration base

Settings are ready for existing business applications and ERP stacks.

https://amezay.com/en/amezay-accounting
12 Amezay-EXECUTIVE

Understand company state at a glance, then drill down only where needed.

Executive visibility module that summarizes calls, sales, service, collections, and team rhythm in one glance.

  • Single-sight company summary
  • Drill-down into module-specific detail
  • Filterable operational and team visibility

Single-sight summary

Call volume, active pipeline, service queue, collection pressure, and team productivity live on the same decision surface.

Module-level drill-down

Management can move from the high-level view into deeper module reports only where attention is actually required.

Operational tempo

You can see whether the team is truly moving work forward, where energy is being lost, and where the day’s pressure points are building up.

https://amezay.com/en/amezay-executive
13 Amezay-ASSET

Manage fixed assets, custody, maintenance, and depreciation in one governed inventory.

Fixed-asset card, custody, location, warranty, maintenance, and inventory-count management.

  • Asset and serial-number cards
  • Employee/location custody
  • Warranty, maintenance, and count trail

Asset card

Every asset stores serial number, category, purchase, warranty, document, and depreciation context.

Custody and location

The system tracks which employee, warehouse, office, or customer currently holds the asset.

Maintenance and counts

Maintenance dates, issue records, inventory differences, and replacement needs become visible to management.

https://amezay.com/en/amezay-asset
14 Amezay-VELA SECURITY

Manage building, campus, device, user, and cyber security from one VELA backbone.

VELA module for physical access, building safety, visitors, emergencies, VOKA voice-command identity, cyber patrol, quarantine/prison, and server-security traces.

  • Face, access, and visitor memory
  • VOKA voice identity and authority boundary
  • SOC patrol, quarantine, and prison flow
  • Server A/B, application, and supply-chain security

Physical access memory

Staff, visitors, contractors, and authorized entries connect through door, turnstile, QR, NFC, or face-recognition sources.

Emergency and building safety

Fire, earthquake, panic button, evacuation roll-call, and critical-zone alerts become visible in the management surface.

SOC patrol and quarantine

Dash, MMBO, SAASC, session, OTP, and API activity is watched by deterministic rules; suspicious email, IP, device, or domain signals enter quarantine first.

https://amezay.com/en/amezay-vela-security
15 Amezay-HR

Track talent from application to operational performance inside one governed system.

HR module for job publishing, candidate intake, evaluation, and post-hire team visibility.

  • Public application and HR intake lane
  • Candidate evaluation and note history
  • Post-hire discipline and performance visibility

Public HR intake lane

Job posts, forms, and candidate data are collected through one operating lane instead of disappearing into email chaos.

Evaluation and shortlisting

Why a candidate was selected, rejected, or kept as reserve remains visible in institutional memory.

Post-hire close tracking

Once someone joins, their BOS activity discipline, logging behavior, and customer interaction quality can inform healthier management decisions.

https://amezay.com/en/amezay-hr
16 Amezay-DEV

When standard packages fall short, grow the missing capability inside the same BOS spine.

Development module that turns industry-specific needs into governed workflows, screens, and automation without breaking the BOS foundation.

  • Controlled path from real request to real module
  • Growth that stays aligned with BOS data and logs
  • Permanent sector capability instead of temporary hacks

Software that grows around your operation

Generic packages often leave out critical industry detail. Amezay DEV turns the needs that truly repeat and matter into permanent productized logic.

Controlled expansion model

New functionality is added without displacing CRM, call, service, finance, or document foundations. Each new request should add value, not technical debt.

Value that can outlive one deployment

If a feature creates repeated value for similar businesses, it can evolve from one request into a permanent BOS capability.

https://amezay.com/en/amezay-dev
17 Amezay-CHAIN

If you supply chain stores, manage orders, returns, and store movement from one BOS layer.

Integration module for retail-chain orders, returns, shipment flow, and field movement inside the same operating system.

  • Central visibility for chain-store order flow
  • Return, shipment, and repeat-order discipline
  • Managed key-account operations without losing sales context

Order and repeat-order visibility

You can monitor chain-client order rhythm, repeat ordering patterns, and store demand from one operational surface.

Manage returns and field pressure

Returns, missing deliveries, and store-side issues stop disappearing into fragmented communication lanes.

Post-sale key-account discipline

Chain retail work does not end at the sale. Delivery, reorder, reconciliation, and relationship control continue on the same control layer.

https://amezay.com/en/amezay-chain
18 Amezay-EXPORT

Make target-country selection, buyer access, and customs preparation more controlled and measurable.

Trade expansion module for target-market research, outreach, compliance preparation, and international operating plans.

  • Target-country and suitability evaluation
  • Prospective buyer or manufacturer access pool
  • Visibility over compliance, paperwork, and execution readiness

Target market and priority logic

Not every country is right for every product. Amezay EXPORT turns market priority into a data-backed operating decision.

Buyer and supplier access

Reaching real counterparties in foreign markets is costly and difficult. This module ties access work to commercial follow-up.

Execution and paperwork readiness

When duties, customs, taxes, and document requirements become visible, international trade can be managed as a process instead of a guess.

https://amezay.com/en/amezay-export
19 Amezay-VOKA

VOKA manages messaging, voice, video, WhatsApp channels, PBX, and CRM memory in one AI backbone.

Operations assistant that combines AI callback, executive-assistant flow, outbound sales calls, call summary, CRM notes, missed-call recovery, WhatsApp channel adapter, text/voice/video communication, and live PBX translation in one VOKA flow.

  • AI Callback Assistant and missed-call recovery
  • Call summary, AI note-taking, and CRM memory
  • WhatsApp channel adapter and staff availability tracking
  • VOKA text, voice calling, and video calling backbone
  • Live speech translation inside Santral calls
  • Language detection and country-code hints for 25 high-usage languages
  • One call / one memory record for transcription and CRM context
  • Autonomous Calendar triggers scheduled tasks, retry, and creator alerts
  • Sales, support, collection, and appointment tasks tracked until outcome
  • Country and timezone-aware halal-safe special-day greeting policy
  • VELA-governed voice identity and permission boundary
  • Recording, transcript, and translation memory

Real executive-assistant flow

VOKA is not a note-taking bot. It recognizes the caller, screens the target person before connecting, asks whether the callee is available, captures a new callback time when needed, keeps the task open, and follows the conversation until there is an outcome.

Sales and support intelligence

In sales mode, VOKA introduces itself live, finds the right decision maker, discovers the business pain around calls and follow-up, and aims for a demo, appointment, or warm transfer. In support mode it converts issue, product, urgency, impact, and follow-up data into a CRM record.

VELA voice identity and safety boundary

When the Founder or an authorized user gives a voice command, caller ID is not enough. VOKA evaluates the voice profile, liveness signal, three challenge questions, and module permissions through VELA policy; secret data and code requests are refused over the phone.

https://amezay.com/en/amezay-voka
20 Amezay-E-COMMERCE

Run your own digital storefront, product catalog, and order flow on the same operating control layer.

Commercial channel module that combines the owned storefront, product catalog, and order flow on the BOS backbone.

  • Keep product publishing and commercial action in one system
  • Unify buyer access with order flow
  • Manage shipping, collections, and client follow-up in one loop

Connect product exposure to commercial reality

Products are not just listed; they are managed in relation to target buyers, follow-up flow, delivery, and post-sale continuity.

One cycle from order to delivery

Orders, shipments, collections, and customer confirmation are tracked as parts of the same operating loop.

Target market alignment

When used with EXPORT and ADs, E-TRADER creates a stronger path for matching products with the right buyers in the right market.

https://amezay.com/en/amezay-e-commerce
21 Amezay-CARGO

Track orders, service shipments, and document delivery without losing customer context.

Module that connects cargo, delivery, return, shipment, and logistics events to customer/order context.

  • Shipment and delivery tracking
  • Return and damage visibility
  • Order/service context

Delivery visibility

Shipment movements stay linked to customer and order records.

Return and damage flow

Return, damage, and missing-delivery cases become after-sales memory.

Multi-provider structure

Carriers are configured in company settings and the module expands under the same logic.

https://amezay.com/en/amezay-cargo
22 Amezay-EDUCATION

Run internal learning, onboarding, and knowledge flow from one governed operating layer.

Lumina module for internal learning, onboarding, knowledge maps, content orchestration, and measurable learning visibility.

  • Role-based learning paths and onboarding routes
  • AI-assisted personalization and progress visibility
  • Knowledge library, content layer, and VR/simulation expansion base

Internal learning routes

Every team can follow a different sequence. Sales reps, service staff, managers, or new hires do not consume one content pile; they move through a role-specific route.

AI-supported content and measurement

Lumina prepares the ground for AI-assisted reading of learning pace, gaps, and reinforcement needs. Content is not only stored; its effect is measured.

Institutional memory and knowledge operations

Process knowledge, documents, quick guides, audio/video explainers, and standard operating notes live in one institutional knowledge layer instead of in scattered folders.

https://amezay.com/en/amezay-education
23 Amezay-FILES

Keep proposals, contracts, service photos, and official documents out of personal drives.

Module for files, documents, attachments, contracts, service images, and official archives.

  • Role-based file access
  • Customer and module linkage
  • Persistent corporate archive

Meaningful file linkage

Each file attaches to a customer, company, service, tender, or HR event.

Permission and audit

File visibility is bounded by role, company, and module rights.

Corporate archive

Documents, contracts, proposals, and service images remain in long-term memory.

https://amezay.com/en/amezay-files
24 Amezay-VISION MARKETING

Keep your brand visible across search, social channels, catalogs, and customer memory.

Marketing module that connects SEO, social content, print catalogs, video, campaigns, and brand visibility to the BOSS backbone.

  • Module landing pages and catalog content management
  • SEO, LLM visibility, social publishing, WhatsApp status, and channel broadcast planning
  • A4/A3/A0 print, PDF catalog, and multilingual video publishing workflow

Module landing pages and SEO backbone

Every BOSS module can have its own localized landing page with title, description, keywords, visuals, video, and conversion call-to-action.

Print catalog and presentation production

A4 brochures, A3 posters, A0 banners, PDF catalogs, and partner decks are prepared under one brand language and updated from the same content spine.

Social and WhatsApp visibility

Product updates, special days, customer stories, training videos, and campaign messages are planned for WhatsApp Status, WhatsApp Channels, Instagram, Facebook, Threads, LinkedIn, YouTube, and similar channels. VOKA, CRM, SANTRAL, and Calendar can each receive distinct multilingual content streams.

https://amezay.com/en/amezay-vision-marketing
25 Amezay-TICKET

Manage support, screenshots, attachments, and customer requests for every SaaS client from one ticket line.

Module for support tickets, technical-service requests, feedback, referrals, and product-request workflows.

  • SAASC-based ticket management
  • Screenshots and file attachments
  • Founder-approved plan and closure flow

Feedback and suggestions

Users can submit topic, message, screenshot, and file attachment from the active page.

Live support and ticket

Live support during working hours and offline tickets share one record chain.

Referral growth

Satisfied customers can share friends or business contacts through a controlled form.

https://amezay.com/en/amezay-ticket
26 Amezay-LEGAL

Move contracts, legal risk, and case preparation out of scattered folders into governed operating memory.

Legal module that connects contracts, risk exposure, case preparation, and document discipline to the BOS backbone.

  • Contract and obligation tracking
  • Case, notice, and legal-file memory
  • Shared ground with AVEOS and evidence packs

Corporate legal memory

Contracts, notices, case notes, internal interpretations, and critical files stay in one legal memory so the company’s legal reflex becomes system-backed instead of person-dependent.

Contract and compliance discipline

You can see which contract creates which obligation, which clause creates risk, and which approval step is still missing before exposure turns into a problem.

Case and tender preparation desk

LEX works with AVEOS and the shared document vault to accelerate notices, responses, case preparation, and formal submissions without rebuilding legal packages from zero.

https://amezay.com/en/amezay-legal
27 Amezay-CAMPUS BOSS

Reduce university workload across students, calls, documents, projects, and campus operations with one AI spine.

AI campus module for universities, technoparks, and campus administrations to manage student support, international offices, calls, documents, projects, learning, and partner relations from one BOSS tenant spine.

  • AI International Office Desk and foreign-student enrollment tracking
  • Campus Connect PBX, mobile extensions, missed-call and callback memory
  • Shared value map for Turkish and global university alliances
  • Lumina orientation, knowledge base, and multilingual student/staff support
  • AVD/AVEOS document, grant, project, and evidence-pack readiness
  • VELA/ADA phased visitor, safety, and crisis-continuity operations

International student growth and enrollment memory

Universities spend serious effort on fairs, agents, social media, and country promotion to attract international students. Amezay-CAMPUS BOSS turns that effort into a recorded pipeline: country, language, application state, documents, interview notes, payment/admission phase, and open tasks stay in one student story.

Student affairs and international office desk

Questions such as application status, missing documents, payments, and registration dates repeat until staff are overloaded. The AI International Office Desk brings WhatsApp, email, phone, and ticket requests into one queue, reports repeated questions, and reduces manual summary and response-draft workload.

Campus Connect: PBX, mobile extensions, and missed-call discipline

When the campus switchboard stays busy, students, parents, academics, and external partners disappear. Campus Connect gives faculties, student affairs, international offices, technoparks, security, and administration mobile extensions, IVR, callback, voicemail, and call logging.

https://amezay.com/en/amezay-campus
28 Amezay-TENDER

Keep tender, evidence, and deliverable-document operations attached to the sales operating spine.

AVEOS module for tenders, institutional evidence, references, document packs, and controlled delivery workflow.

  • Document and evidence packs
  • Faster repeated tender preparation
  • Institutional reference and compliance management

Institutional evidence pool

References, policy documents, and standard responses can be organized into reusable evidence packs instead of being rebuilt from scratch.

Faster tender preparation

When a larger opportunity appears, the team moves from a prepared structure instead of running a last-minute document chase.

Same BOS spine

AVEOS is not an island. It stays linked to customer, proposal, company history, and executive visibility as the institutional-growth layer of BOS.

https://amezay.com/en/amezay-tender
Amezay BOSS transition line

Move your company into one customer-history and call-center control layer.

Leave a short request; we will map how your sales, service, calls, email, and customer history can move into BOSS.

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