01
Amezay-COMPANY
Keep holding, company, branch, and team structure on one governed business identity.
Core company module for identity, documents, locations, users, and module access.
- Multi-company and holding structure
- Official document and tax tracking
- Master-user and team access control
Single company truth
Tax, address, sector, documents, and contact data stay inside one verifiable company record.
Access and user order
Master users, employees, departments, and module rights remain tied to company context.
Growth-ready structure
Branches, warehouses, offices, and group companies expand under the same BOSS standard.
https://amezay.com/en/amezay-company
02
Amezay-CLIENT CRM
Run customer ownership, opportunity flow, and follow-up rhythm from one operating flow.
Core sales module that keeps lead, company, contact, proposal, and follow-up flow inside one customer record.
- Single customer card and full timeline
- Visible follow-up dates, proposals, and next actions
- Rep-level performance and lost-opportunity analysis
Single customer story
Calls, notes, proposals, documents, and tasks stay on the same company/contact timeline so knowledge lives in the system instead of in one operator’s memory.
Proposal and follow-up discipline
You can see whether a proposal was sent, whether a return call is overdue, and whether the opportunity is cooling down before it is too late.
Executive visibility
Founders and managers see not only who called whom, but whether that activity is producing commercial movement and where the pipeline is actually blocked.
https://amezay.com/en/amezay-client-crm
03
Amezay-PBX & CONTACT CENTER
Turn missed calls into managed sales and service opportunities.
PBX module that unifies inbound/outbound calls, IVR, recording, transfer, conference, live VOKA assistant, callee availability screening, missed-call recovery, CRM memory, and WhatsApp follow-up readiness.
- Web and mobile PBX surface
- Transfer, conference, extension, and voicemail support
- AI Callback Assistant and missed-call recovery
- ARI live assistant and single media-producer lane
- Warm transfer with VOKA executive assistant availability screening
- Scheduled callback and renewal follow-up through VOKA Autonomous Calendar
- Transfer/conference flow that asks availability before connecting
- Call summary, AI note-taking, and CRM memory
- Queue strategy, SLA target, wait-time, and callback policy
- Technical service, sales team, municipality, university, and SME PBX scenarios
- WhatsApp follow-up and official-provider voice bridge readiness
- Call recording and customer-card linkage
Approved connection instead of blind transfer
When a caller asks for a person, VOKA recognizes the caller, captures the caller name when needed, then rings the target extension and asks whether they are available. Answers such as connect, call later, I will call back, or not available drive the bridge, callback, or note workflow.
First sellable value: missed-call recovery
The strongest opening value is not the technology. It is the operational pain: teams cannot answer every call. Amezay-PBX & CONTACT CENTER turns unanswered and abandoned calls into callback work, links that work to the customer card, and makes overdue return calls visible to managers.
Human-like follow-up with VOKA Assist
VOKA live assistant can capture a customer’s callback preference, create the follow-up plan, and later call the responsible staff member or target contact, ask whether they are available, and then connect the conversation. If the team forgets, the system still remembers.
https://amezay.com/en/amezay-pbx-contact-center
04
Amezay-IDENTITY
Let every staff member work with their own account and their own extension.
Master User approved mobile login, user-scoped extension binding, and a security layer ready for WhatsApp/device verification.
- Six-digit Amezay Auth code sent to the Master User
- Mobile session bound to the user’s company and extension
- Central access shutdown when staff leaves
Master User approved first login
When staff sign in on mobile, the Master User receives a six-digit approval code. The app does not open company modules until the code is verified.
Personal extension context
After verification, the app opens with the user’s own company, permissions, and ACCSP extension so logs attach to the right staff member.
Expandable security backbone
The same foundation can expand into WhatsApp approval, device trust, Google Authenticator, and company-level session policies.
https://amezay.com/en/amezay-identity
05
Amezay-E-MAIL
Let each user work from authorized mailboxes while customer correspondence stays in company memory.
Module for business email, folders, attachments, sending, and customer-log linkage.
- Assigned mailbox access
- Customer-card email log
- SMTP/IMAP provider settings
Authorized mailbox
Each user sees only assigned business email accounts.
Customer correspondence log
Inbound and outbound messages attach to customer, proposal, service, or support context.
Own server first
Amezay mail servers are primary; third-party delivery services are controlled fallback only.
https://amezay.com/en/amezay-e-mail
06
Amezay-FINANCE
Run your Turkish and international bank accounts from one controlled finance layer.
Finance module for bank accounts, invoices, collections, and cross-country financial visibility on one operating spine.
- One screen for all bank accounts
- Linked customer, invoice, and bank-event reading
- Global account coverage with governed banking permissions
See every bank account on one screen
Accounts across Türkiye and other countries can be summarized inside the same finance surface, so decision makers do not need to jump between unrelated bank panels to understand cash position and movement.
Translate bank movement into commercial context
Incoming payments, outgoing payments, invoices, and customer context stay linked. Finance events stop being isolated lines and become actionable commercial signals.
Operate above ERP without weakening security discipline
If the business already uses another finance or ERP stack, Amezay-FINANCE can sit above it as a decision and control layer while respecting the permission boundaries granted by the relevant bank and the company’s own security posture.
https://amezay.com/en/amezay-finance
07
Amezay-E-TRANSFORMATION
Run invoices, official document readiness, and accounting linkage without losing customer context.
E-document module for e-Invoice, e-Archive, e-Dispatch, UBL-TR readiness, and governed direct GIB routing.
- Direct GIB integration, test plan, and live-definition lock
- UBL-TR readiness, retention, cancellation, and objection discipline
- CRM, inventory, collections, and accounting on one record chain
Official readiness before live invoicing
Taxpayer identity, company legal details, document scope, direct GIB operating mode, BIS report, test definition form, e-sign/financial seal, and retention policy are tracked in one readiness checklist. Live submission stays guarded until formal and technical requirements are complete.
Link documents to customer and collection context
The invoice remains tied to the customer card, proposal, order, open balance, and collection flow. Management can see both the document and its commercial consequence.
Advanced integration roadmap
Portal/upload-file generation can start early; the target is completing test account, BIS report, UBL-TR, signed envelope, system-response tracking, and archive readiness for direct GIB integration.
https://amezay.com/en/e-transformation-e-invoice-e-archive-e-dispatch
08
Amezay-STOCK
Manage the product’s commercial and logistics DNA, not just its name.
Inventory module that combines product master data, stock posture, logistics readiness, and channel publication decisions in one model.
- GTIP/HS code, barcode, and full product identity
- Dimensions, pallet logic, and hazard-class data
- E-TRADER and marketplace publication flags
Full product identity
Every product can hold HS code, barcode, unit, dimension, volume, and weight detail so the product is operationally useful across teams, not just listed by name.
Logistics and risk readiness
Pallet type, pallet quantity, gross handling weight, hazardous classification, and insurance requirement fields help the company prepare shipments and cross-border operations properly.
Digital channel decisioning
The product card also decides whether the item should be published in E-TRADER or on external marketplaces, so channel readiness stays tied to product truth.
https://amezay.com/en/amezay-stock
09
Amezay-SERVICE
Run service intake, appointment planning, costing, and completion updates in one flow.
Operations module for service forms, appointments, cost visibility, completion, and customer status updates.
- Service intake form and work card
- Appointment, assignment, and field tracking
- Automatic completion update and customer confirmation
Service card and work intake
Each service job opens with customer, device, issue, and owner context, then carries appointments, team assignment, and completion on the same work card.
Cost and completion visibility
At completion, the system shows what was done, what it cost, and what was communicated back to the customer.
Automatic customer updates
During acceptance, appointment confirmation, completion, or collection stages, customers can receive governed WhatsApp or email updates.
https://amezay.com/en/amezay-service
10
Amezay-WEBSITE
Connect the small-business storefront and the operating spine under one roof.
Visibility module that connects website presence, business email, and inbound request forms to the BOS operating spine.
- Basic corporate site and form foundation
- Fast publication under Amezay or a custom domain
- Business email and inbound request integration
Fast web presence
A company can connect its own domain or launch quickly under an Amezay sub-route while the operating system layer is still prepared properly.
Business email backbone
Using business email addresses improves trust and keeps customer communication tied to BOS logs.
Direct website-to-BOS flow
Requests coming from the website can land directly in the correct BOS lane: CRM, HR, service, or another governed route.
https://amezay.com/en/amezay-website
11
Amezay-ACCOUNTING
Manage ledger, invoices, collections, and reconciliation with customer memory.
Accounting operations module for ledger, invoices, payments, collections, returns, and reconciliation.
- Ledger memory
- Invoice and collection linkage
- Reconciliation and bank context
Single-sight ledger state
Receivables, payables, open invoices, and collection history appear in customer context.
Reconciliation flow
Email/WhatsApp reconciliation and customer logs stay in the same transaction chain.
ERP integration base
Settings are ready for existing business applications and ERP stacks.
https://amezay.com/en/amezay-accounting
12
Amezay-EXECUTIVE
Understand company state at a glance, then drill down only where needed.
Executive visibility module that summarizes calls, sales, service, collections, and team rhythm in one glance.
- Single-sight company summary
- Drill-down into module-specific detail
- Filterable operational and team visibility
Single-sight summary
Call volume, active pipeline, service queue, collection pressure, and team productivity live on the same decision surface.
Module-level drill-down
Management can move from the high-level view into deeper module reports only where attention is actually required.
Operational tempo
You can see whether the team is truly moving work forward, where energy is being lost, and where the day’s pressure points are building up.
https://amezay.com/en/amezay-executive
13
Amezay-ASSET
Manage fixed assets, custody, maintenance, and depreciation in one governed inventory.
Fixed-asset card, custody, location, warranty, maintenance, and inventory-count management.
- Asset and serial-number cards
- Employee/location custody
- Warranty, maintenance, and count trail
Asset card
Every asset stores serial number, category, purchase, warranty, document, and depreciation context.
Custody and location
The system tracks which employee, warehouse, office, or customer currently holds the asset.
Maintenance and counts
Maintenance dates, issue records, inventory differences, and replacement needs become visible to management.
https://amezay.com/en/amezay-asset
14
Amezay-VELA SECURITY
Manage building, campus, device, user, and cyber security from one VELA backbone.
VELA module for physical access, building safety, visitors, emergencies, VOKA voice-command identity, cyber patrol, quarantine/prison, and server-security traces.
- Face, access, and visitor memory
- VOKA voice identity and authority boundary
- SOC patrol, quarantine, and prison flow
- Server A/B, application, and supply-chain security
Physical access memory
Staff, visitors, contractors, and authorized entries connect through door, turnstile, QR, NFC, or face-recognition sources.
Emergency and building safety
Fire, earthquake, panic button, evacuation roll-call, and critical-zone alerts become visible in the management surface.
SOC patrol and quarantine
Dash, MMBO, SAASC, session, OTP, and API activity is watched by deterministic rules; suspicious email, IP, device, or domain signals enter quarantine first.
https://amezay.com/en/amezay-vela-security
15
Amezay-HR
Track talent from application to operational performance inside one governed system.
HR module for job publishing, candidate intake, evaluation, and post-hire team visibility.
- Public application and HR intake lane
- Candidate evaluation and note history
- Post-hire discipline and performance visibility
Public HR intake lane
Job posts, forms, and candidate data are collected through one operating lane instead of disappearing into email chaos.
Evaluation and shortlisting
Why a candidate was selected, rejected, or kept as reserve remains visible in institutional memory.
Post-hire close tracking
Once someone joins, their BOS activity discipline, logging behavior, and customer interaction quality can inform healthier management decisions.
https://amezay.com/en/amezay-hr
16
Amezay-DEV
When standard packages fall short, grow the missing capability inside the same BOS spine.
Development module that turns industry-specific needs into governed workflows, screens, and automation without breaking the BOS foundation.
- Controlled path from real request to real module
- Growth that stays aligned with BOS data and logs
- Permanent sector capability instead of temporary hacks
Software that grows around your operation
Generic packages often leave out critical industry detail. Amezay DEV turns the needs that truly repeat and matter into permanent productized logic.
Controlled expansion model
New functionality is added without displacing CRM, call, service, finance, or document foundations. Each new request should add value, not technical debt.
Value that can outlive one deployment
If a feature creates repeated value for similar businesses, it can evolve from one request into a permanent BOS capability.
https://amezay.com/en/amezay-dev
17
Amezay-CHAIN
If you supply chain stores, manage orders, returns, and store movement from one BOS layer.
Integration module for retail-chain orders, returns, shipment flow, and field movement inside the same operating system.
- Central visibility for chain-store order flow
- Return, shipment, and repeat-order discipline
- Managed key-account operations without losing sales context
Order and repeat-order visibility
You can monitor chain-client order rhythm, repeat ordering patterns, and store demand from one operational surface.
Manage returns and field pressure
Returns, missing deliveries, and store-side issues stop disappearing into fragmented communication lanes.
Post-sale key-account discipline
Chain retail work does not end at the sale. Delivery, reorder, reconciliation, and relationship control continue on the same control layer.
https://amezay.com/en/amezay-chain
18
Amezay-EXPORT
Make target-country selection, buyer access, and customs preparation more controlled and measurable.
Trade expansion module for target-market research, outreach, compliance preparation, and international operating plans.
- Target-country and suitability evaluation
- Prospective buyer or manufacturer access pool
- Visibility over compliance, paperwork, and execution readiness
Target market and priority logic
Not every country is right for every product. Amezay EXPORT turns market priority into a data-backed operating decision.
Buyer and supplier access
Reaching real counterparties in foreign markets is costly and difficult. This module ties access work to commercial follow-up.
Execution and paperwork readiness
When duties, customs, taxes, and document requirements become visible, international trade can be managed as a process instead of a guess.
https://amezay.com/en/amezay-export
19
Amezay-VOKA
VOKA manages messaging, voice, video, WhatsApp channels, PBX, and CRM memory in one AI backbone.
Operations assistant that combines AI callback, executive-assistant flow, outbound sales calls, call summary, CRM notes, missed-call recovery, WhatsApp channel adapter, text/voice/video communication, and live PBX translation in one VOKA flow.
- AI Callback Assistant and missed-call recovery
- Call summary, AI note-taking, and CRM memory
- WhatsApp channel adapter and staff availability tracking
- VOKA text, voice calling, and video calling backbone
- Live speech translation inside Santral calls
- Language detection and country-code hints for 25 high-usage languages
- One call / one memory record for transcription and CRM context
- Autonomous Calendar triggers scheduled tasks, retry, and creator alerts
- Sales, support, collection, and appointment tasks tracked until outcome
- Country and timezone-aware halal-safe special-day greeting policy
- VELA-governed voice identity and permission boundary
- Recording, transcript, and translation memory
Real executive-assistant flow
VOKA is not a note-taking bot. It recognizes the caller, screens the target person before connecting, asks whether the callee is available, captures a new callback time when needed, keeps the task open, and follows the conversation until there is an outcome.
Sales and support intelligence
In sales mode, VOKA introduces itself live, finds the right decision maker, discovers the business pain around calls and follow-up, and aims for a demo, appointment, or warm transfer. In support mode it converts issue, product, urgency, impact, and follow-up data into a CRM record.
VELA voice identity and safety boundary
When the Founder or an authorized user gives a voice command, caller ID is not enough. VOKA evaluates the voice profile, liveness signal, three challenge questions, and module permissions through VELA policy; secret data and code requests are refused over the phone.
https://amezay.com/en/amezay-voka
20
Amezay-E-COMMERCE
Run your own digital storefront, product catalog, and order flow on the same operating control layer.
Commercial channel module that combines the owned storefront, product catalog, and order flow on the BOS backbone.
- Keep product publishing and commercial action in one system
- Unify buyer access with order flow
- Manage shipping, collections, and client follow-up in one loop
Connect product exposure to commercial reality
Products are not just listed; they are managed in relation to target buyers, follow-up flow, delivery, and post-sale continuity.
One cycle from order to delivery
Orders, shipments, collections, and customer confirmation are tracked as parts of the same operating loop.
Target market alignment
When used with EXPORT and ADs, E-TRADER creates a stronger path for matching products with the right buyers in the right market.
https://amezay.com/en/amezay-e-commerce
21
Amezay-CARGO
Track orders, service shipments, and document delivery without losing customer context.
Module that connects cargo, delivery, return, shipment, and logistics events to customer/order context.
- Shipment and delivery tracking
- Return and damage visibility
- Order/service context
Delivery visibility
Shipment movements stay linked to customer and order records.
Return and damage flow
Return, damage, and missing-delivery cases become after-sales memory.
Multi-provider structure
Carriers are configured in company settings and the module expands under the same logic.
https://amezay.com/en/amezay-cargo
22
Amezay-EDUCATION
Run internal learning, onboarding, and knowledge flow from one governed operating layer.
Lumina module for internal learning, onboarding, knowledge maps, content orchestration, and measurable learning visibility.
- Role-based learning paths and onboarding routes
- AI-assisted personalization and progress visibility
- Knowledge library, content layer, and VR/simulation expansion base
Internal learning routes
Every team can follow a different sequence. Sales reps, service staff, managers, or new hires do not consume one content pile; they move through a role-specific route.
AI-supported content and measurement
Lumina prepares the ground for AI-assisted reading of learning pace, gaps, and reinforcement needs. Content is not only stored; its effect is measured.
Institutional memory and knowledge operations
Process knowledge, documents, quick guides, audio/video explainers, and standard operating notes live in one institutional knowledge layer instead of in scattered folders.
https://amezay.com/en/amezay-education
23
Amezay-FILES
Keep proposals, contracts, service photos, and official documents out of personal drives.
Module for files, documents, attachments, contracts, service images, and official archives.
- Role-based file access
- Customer and module linkage
- Persistent corporate archive
Meaningful file linkage
Each file attaches to a customer, company, service, tender, or HR event.
Permission and audit
File visibility is bounded by role, company, and module rights.
Corporate archive
Documents, contracts, proposals, and service images remain in long-term memory.
https://amezay.com/en/amezay-files
24
Amezay-VISION MARKETING
Keep your brand visible across search, social channels, catalogs, and customer memory.
Marketing module that connects SEO, social content, print catalogs, video, campaigns, and brand visibility to the BOSS backbone.
- Module landing pages and catalog content management
- SEO, LLM visibility, social publishing, WhatsApp status, and channel broadcast planning
- A4/A3/A0 print, PDF catalog, and multilingual video publishing workflow
Module landing pages and SEO backbone
Every BOSS module can have its own localized landing page with title, description, keywords, visuals, video, and conversion call-to-action.
Print catalog and presentation production
A4 brochures, A3 posters, A0 banners, PDF catalogs, and partner decks are prepared under one brand language and updated from the same content spine.
Social and WhatsApp visibility
Product updates, special days, customer stories, training videos, and campaign messages are planned for WhatsApp Status, WhatsApp Channels, Instagram, Facebook, Threads, LinkedIn, YouTube, and similar channels. VOKA, CRM, SANTRAL, and Calendar can each receive distinct multilingual content streams.
https://amezay.com/en/amezay-vision-marketing
25
Amezay-TICKET
Manage support, screenshots, attachments, and customer requests for every SaaS client from one ticket line.
Module for support tickets, technical-service requests, feedback, referrals, and product-request workflows.
- SAASC-based ticket management
- Screenshots and file attachments
- Founder-approved plan and closure flow
Feedback and suggestions
Users can submit topic, message, screenshot, and file attachment from the active page.
Live support and ticket
Live support during working hours and offline tickets share one record chain.
Referral growth
Satisfied customers can share friends or business contacts through a controlled form.
https://amezay.com/en/amezay-ticket
26
Amezay-LEGAL
Move contracts, legal risk, and case preparation out of scattered folders into governed operating memory.
Legal module that connects contracts, risk exposure, case preparation, and document discipline to the BOS backbone.
- Contract and obligation tracking
- Case, notice, and legal-file memory
- Shared ground with AVEOS and evidence packs
Corporate legal memory
Contracts, notices, case notes, internal interpretations, and critical files stay in one legal memory so the company’s legal reflex becomes system-backed instead of person-dependent.
Contract and compliance discipline
You can see which contract creates which obligation, which clause creates risk, and which approval step is still missing before exposure turns into a problem.
Case and tender preparation desk
LEX works with AVEOS and the shared document vault to accelerate notices, responses, case preparation, and formal submissions without rebuilding legal packages from zero.
https://amezay.com/en/amezay-legal
27
Amezay-CAMPUS BOSS
Reduce university workload across students, calls, documents, projects, and campus operations with one AI spine.
AI campus module for universities, technoparks, and campus administrations to manage student support, international offices, calls, documents, projects, learning, and partner relations from one BOSS tenant spine.
- AI International Office Desk and foreign-student enrollment tracking
- Campus Connect PBX, mobile extensions, missed-call and callback memory
- Shared value map for Turkish and global university alliances
- Lumina orientation, knowledge base, and multilingual student/staff support
- AVD/AVEOS document, grant, project, and evidence-pack readiness
- VELA/ADA phased visitor, safety, and crisis-continuity operations
International student growth and enrollment memory
Universities spend serious effort on fairs, agents, social media, and country promotion to attract international students. Amezay-CAMPUS BOSS turns that effort into a recorded pipeline: country, language, application state, documents, interview notes, payment/admission phase, and open tasks stay in one student story.
Student affairs and international office desk
Questions such as application status, missing documents, payments, and registration dates repeat until staff are overloaded. The AI International Office Desk brings WhatsApp, email, phone, and ticket requests into one queue, reports repeated questions, and reduces manual summary and response-draft workload.
Campus Connect: PBX, mobile extensions, and missed-call discipline
When the campus switchboard stays busy, students, parents, academics, and external partners disappear. Campus Connect gives faculties, student affairs, international offices, technoparks, security, and administration mobile extensions, IVR, callback, voicemail, and call logging.
https://amezay.com/en/amezay-campus
28
Amezay-TENDER
Keep tender, evidence, and deliverable-document operations attached to the sales operating spine.
AVEOS module for tenders, institutional evidence, references, document packs, and controlled delivery workflow.
- Document and evidence packs
- Faster repeated tender preparation
- Institutional reference and compliance management
Institutional evidence pool
References, policy documents, and standard responses can be organized into reusable evidence packs instead of being rebuilt from scratch.
Faster tender preparation
When a larger opportunity appears, the team moves from a prepared structure instead of running a last-minute document chase.
Same BOS spine
AVEOS is not an island. It stays linked to customer, proposal, company history, and executive visibility as the institutional-growth layer of BOS.
https://amezay.com/en/amezay-tender